Privacy – stuff you’d probably want to know

Lifeline Language Services will never share any individual personal information provided to us outside of those directly involved in delivering your assignment, unless we have previously received your permission or unless ordered to do so by law. Information you provide to us is held within secure premises and is available only to our employees or, where required by the assignment, to the necessary partners.


“Partners” refers simply to service providers who are not direct employees of ours. Where you ask us, for example, to translate a document we may need to use one or more such partner(s). Any partner used will be professionally registered and will adhere to professional standards of data confidentiality, enforced by a legally-binding confidentiality agreement between them and ourselves. That means we trust them just the same as we would trust our own in-house team.

Cookies (not edible ones, sadly)

Wikipedia describes a cookie, also known as an HTTP cookie, web cookie, or browser cookie, as “usually a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website.” There’s lots more information on the Wikipedia page and if you’d like to know more that’s a great place to look.
Should you be concerned?
Probably not. Like almost every website, this one uses cookies to improve performance and your browsing experience. Cookies cannot carry viruses or malware. However, they may retain a record of your activity on this site to let us compile aggregate anonymous data about site traffic and interaction so that we can offer better site experiences and tools in the future.
However, if you are concerned you can set warnings or turn off cookies in your browser; please see your browser’s Help for how to do this. This may however affect site performance and depending on your browser may prevent some features from working properly.

If you have deactivated cookies in your browser and find some features of this site are not working properly, please feel free to call our friendly helpful team instead; all our phone conversations are guaranteed 100% cookie-free (unless you call during coffee, where munching may indicate a choc-chip one to be in active use). UK Freefone 0800 783 4678 (Intnl 0044 1772 558858)



      Potential Suppliers PLEASE NOTE applications via this form will not be processed. Instead, please go here

      Your Name (required) (?)We PROMISE to ONLY use your information for our work with you. Your name and other details will never be passed on to other parties and will be retained only for as long as we need them.

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      What would you like us to do? (required) (?)e.g. "Translation into Greek of user manual"

      Your company or organization, if applicable (?)Optional - we're not prying, this just helps us see if we've worked with another part of your organisation before which helps us identify the best translator for you

      Telephone (?)Also optional, but it will help us to resolve any queries more quickly with you so we can respond faster. We promise not to share this with anyone else unless needed (sometimes for interpreting), and we WON'T hassle you!

      Can you tell us a bit more about what you need? Size, format etc? (?)If you're unclear, don't worry - our friendly team is here to help so you're welcome to chat over, on 0800 783 4678!

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      Learn more about your confidentiality
      Learn more about your GDPR protection

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